Privacy Policy

1. Overview

This Privacy Policy describes how OptionsSight (“OptionsSight,” “we,” “us”) handles information when you use our website, applications, and services (the “Service”). It should be read together with our Terms of Service. By using the Service, you agree to the practices described here.

2. Information we collect

Information you give us

• Account & contact details — such as your email address, a chosen handle, and preferences you provide when you join the waitlist, create an account, or contact us.
• Support messages — the content you submit through our Support page, so we can respond and improve the Service.

Personalization data

OptionsSight becomes more useful as it learns what matters to you. To do that, we collect and store the choices and activity that make the Service personal — such as the tickers you follow, watchlists you build, alert criteria you set, layouts you save, and how you interact with the tools. This information powers your personalized surfacing and is associated with your account.

Information collected automatically

• Usage & device data — such as pages viewed, features used, approximate location derived from IP address, browser and device type, and diagnostic logs. This helps us keep the Service reliable and secure.
• Cookies & similar technologies — used to keep you signed in, remember preferences, and understand how the Service is used (see Cookies & analytics).

Payment information

Subscription payments are processed by a third-party payment processor. We receive limited billing details (such as plan, status, and the last digits or type of card) but we do not store your full payment-card number; that is handled by the processor under its own terms and security standards.

3. How we use your information

• Provide, operate, and secure the Service, and authenticate your account.
• Personalize what you see — organizing and surfacing the activity relevant to your tickers and behavior.
• Process subscriptions, billing, and renewals.
• Respond to your support requests and communicate about the Service, including important notices and, where permitted, product updates.
• Understand usage, fix problems, and improve features and reliability.
• Detect, prevent, and address fraud, abuse, or security issues, and comply with legal obligations.

We do not use the market data or content you view to make trading decisions on your behalf, and we do not provide financial advice.

4. How we share your information

We do not sell your personal information. We share it only in these limited circumstances:

• Service providers — vendors who help us run the Service (for example, hosting and infrastructure, our payment processor, market-data and content providers, email delivery, and analytics), under obligations to protect it and use it only for the services they provide to us.
• Legal & safety — when we reasonably believe disclosure is required by law or legal process, or is needed to protect the rights, safety, or property of OptionsSight, our users, or the public.
• Business transfers — in connection with a merger, acquisition, financing, or sale of assets, in which case we will seek to ensure your information remains protected.

5. Cookies & analytics

We use cookies and similar technologies that are necessary to run the Service (such as keeping you signed in and remembering preferences) and, to understand and improve how the Service is used, analytics tools that may collect usage information. You can control cookies through your browser settings; disabling some cookies may affect how parts of the Service work.

6. Data retention

We keep your information for as long as your account is active or as needed to provide the Service, and afterward only as long as necessary for the purposes described here — including to comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

7. Security

We use reasonable administrative, technical, and organizational measures designed to protect your information. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security. Please help protect your account by using a strong, unique password and keeping your credentials confidential.

8. Your choices & rights

• Access & update — you can review and update your account information from within the Service.
• Deletion — you can ask us to delete your account and associated personal information, subject to legal retention needs.
• Marketing emails — you can unsubscribe from non-essential emails at any time using the link in the email; we may still send you important account or service notices.
• Privacy requests — depending on where you live, you may have additional rights (such as access, correction, portability, or objection). To make any privacy request, contact us through our Support page.

9. Children

The Service is intended for adults and is not directed to anyone under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.

10. International users

We may process and store information in countries other than where you live. Where we transfer information across borders, we take steps intended to ensure it remains protected consistent with this policy and applicable law.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect means you accept the updated policy.

12. Contact

Questions about this policy or your information? Reach us anytime through our Support page.